Your privacy matters to us. This policy explains exactly what data bat993 collects, why we collect it, how it is stored and how you can control it — in plain language for our Pakistan users.
Last updated: June 2026Our Commitment
bat993 only collects the information that is genuinely needed to run your account, process PKR transactions and provide customer support. We do not collect data for the sake of it.
Account data and payment information are stored using industry-standard encryption. Access to user records is restricted to authorised bat993 staff with a legitimate operational need.
bat993 does not sell, rent or trade your personal information to third-party advertisers or marketing companies. Your data is yours — we just hold it to run your account.
Transactions through JazzCash, Easypaisa, Raast and bank transfer are processed securely. bat993 stores only the minimum transaction data required for withdrawal verification and account history.
You can request a copy of your data, ask for corrections or request account closure at any time through bat993 support. We will respond to data requests within a reasonable timeframe.
Data collected for responsible gaming tools — such as deposit limits and self-exclusion requests — is used only to enforce those protections. It is never used for marketing or profiling.
bat993 is strictly for adults aged 18 and above. We do not knowingly collect data from anyone under 18.
bat993 is an online betting and gaming platform serving users in Pakistan. The platform offers sports betting on cricket, PSL, football and esports, along with slot games and live casino. All accounts and transactions are denominated in PKR.
This Privacy Policy explains how bat993 handles the personal data of users who register an account, make a deposit, place bets or otherwise interact with the bat993 platform — whether through the website at bat993.com or the bat993 Android app. By registering or using bat993, you acknowledge that you have read and understood this policy.
This policy applies to all bat993 users in Pakistan. If you have any questions about how your data is handled, contact bat993 support via live chat.
bat993 collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from payment processors.
When you make a deposit or withdrawal via JazzCash, Easypaisa, Raast or bank transfer, bat993 receives a confirmation from the payment processor including the transaction reference, amount in PKR, timestamp and the masked account identifier. bat993 does not receive or store your full mobile banking PIN or card CVV number.
| Data Category | Examples | Source |
|---|---|---|
| Identity | Name, DOB, CNIC | User at registration |
| Contact | Email, phone number | User at registration |
| Payment | JazzCash / Easypaisa account, bank details | User + payment processor |
| Betting activity | Bet history, stakes, winnings in PKR | Platform generated |
| Technical | IP address, device, browser | Platform generated |
| Support | Chat transcripts, dispute records | User via support |
bat993 uses the data it collects for the following purposes. We do not use your data for anything outside this list without your explicit consent.
Your registration details are used to create and maintain your bat993 account, verify your identity and age, and ensure that only you can access your account. Name and date of birth are also used during withdrawal verification to confirm the account holder's identity matches the payment method.
Payment data is used to process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and bank transfer. Transaction records are retained to support your account history, resolve disputes and meet financial record-keeping requirements.
Session and behavioural data helps bat993 deliver a reliable, personalised experience — including pre-loading markets relevant to cricket and PSL during major match weeks, maintaining your preferences and ensuring the app and website perform correctly on your device.
IP address, device fingerprint and login pattern data are monitored to detect and prevent unauthorised account access, multi-accounting and other forms of platform abuse. If unusual activity is detected on your account, bat993 may temporarily restrict access pending verification.
Data about your deposit activity, session duration and betting patterns may be used internally to identify signs of problem gambling behaviour and trigger responsible gaming interventions — such as prompting you to review your deposit limit or take a break. This data is never used for marketing profiling.
When you contact bat993 support via live chat, your account details and conversation history are used to resolve your query. Support records are retained to maintain consistency and quality, and to support dispute resolution where a complaint is escalated.
Aggregated, anonymised usage data helps bat993 understand which features are most popular, how users navigate between sections like sports betting and slot games, and where the platform experience can be improved. This data cannot be used to identify individual users.
bat993 processes personal data on the following bases:
bat993 works with payment processors including JazzCash, Easypaisa, Raast and banking partners to handle PKR deposits and withdrawals. These processors receive the data necessary to complete your transaction — typically your account identifier, transaction amount and timestamp. Each processor operates under its own privacy and security standards. bat993 is not responsible for the data practices of third-party payment providers.
bat993 uses third-party technology for certain platform functions, including live odds data feeds for cricket and football markets and slot game content from game studios. These partners may process limited technical data — such as session tokens or API call logs — solely to provide their service to bat993. They are contractually prohibited from using this data for any other purpose.
bat993 will only disclose user data to external parties in response to a valid legal request from an authorised authority. In such cases, bat993 will notify the user where legally permitted to do so.
bat993 uses cookies and similar tracking technologies on the website and in the app. Cookies are small text files stored on your device that help the platform function correctly and remember your preferences.
These cookies are required for the bat993 platform to work. They handle your login session, keep you authenticated between pages, remember your PKR balance display preference and maintain your shopping cart equivalent for accumulator bets. You cannot opt out of essential cookies while using bat993.
bat993 uses anonymised analytics to understand how users navigate the platform — for example, which cricket or PSL markets are most visited during match weeks, and how users move from the homepage to the deposit section. Analytics data does not identify you personally and is used solely to improve the bat993 experience.
These remember your settings — such as your preferred sport, language preference and notification options — so you do not have to reconfigure them each time you log in.
You can manage or disable non-essential cookies through your browser settings or through the cookie preference panel within bat993. Note that disabling certain cookies may affect platform functionality, such as persistent login or odds display preferences.
bat993 retains personal data only for as long as necessary for the purpose for which it was collected, or as required by applicable record-keeping obligations. The following general retention guidelines apply:
When data is no longer required, bat993 deletes or anonymises it in a secure manner. You may request earlier deletion of your personal data — subject to the retention obligations described above — by contacting bat993 support.
As a bat993 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact bat993 support via live chat and include your registered username.
bat993 will respond to data rights requests within 30 days. For complex requests, this period may be extended by a further 30 days, and bat993 will notify you of the extension and the reason for it.
bat993 is strictly intended for adults aged 18 and over. bat993 does not knowingly collect, store or process personal data from anyone under 18 years of age.
If bat993 discovers or has reasonable grounds to believe that a user is under 18, the account will be suspended immediately and any personal data collected will be deleted as soon as practically possible, subject to any obligations to retain records of the minor's use for child protection purposes.
If you believe that someone under 18 has registered on bat993, please notify support immediately via live chat so that the account can be investigated and closed.
bat993 takes the security of your personal data seriously and applies a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration or destruction.
bat993 recommends that all users take the following steps to protect their own accounts:
bat993 will never contact you asking for your password, full CNIC number or complete payment credentials via chat, email or phone. If you receive such a request, it is not from bat993 — do not respond and report it to our support team.
bat993 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer or changes in applicable data protection requirements. When a material change is made, bat993 will notify registered users via the email address on file or through an in-platform notification before the change takes effect.
The "Last updated" date at the top of this page reflects the most recent revision. We recommend reviewing this policy periodically — particularly before the start of a major PSL season or cricket series when platform features may be updated. Your continued use of bat993 after any change constitutes your acceptance of the updated policy.
If you have a question about this Privacy Policy, want to exercise a data right, or have a concern about how bat993 has handled your personal information, please reach out to the bat993 support team via live chat on the platform. Our support team is available around the clock and will aim to acknowledge your request within 48 hours.
For written correspondence, you can use the email address displayed in the footer of this page. Please include your registered bat993 username in all communications so that we can locate your account and respond accurately.
bat993 takes all privacy concerns seriously. If you raise a concern that cannot be resolved through the normal support process, the matter will be escalated to a senior member of the bat993 team for review.
For all data-related queries, contact bat993 support via live chat or use the support email shown in the footer. Always include your username so we can locate your account quickly.
Get Started
Register your bat993 account, deposit in PKR via JazzCash or Easypaisa, and bet on PSL cricket, football and esports — knowing your privacy is protected every step of the way.